President John F. Kennedy was paying his first visit to NASA’s headquarters. During his tour, he noticed a caretaker mopping the floor in one of the main corridors. The President stopped, shook his hand, and asked what he did at NASA. The caretaker proudly addressed the young President by saying, “Sir, I’m helping to put …
Helping your team connect with your organisation’s vision Read More »
As a leader you should have a good idea of what you want to achieve in your role, but have you taken the time to think about the type of leader you want to be in getting there? There are many different attributes that make a good leader, but remember you cannot be all things …
Great leaders build great teams. Whether in the workplace, at home or in the professional sporting world, they recognise the unique talents of each team member and leverage their strengths. Their teams are greater than the sum of the individual parts. Understanding what your team does well and making a plan to fill any gaps …
As a manager, you play a vital role in creating a highly engaged workforce – studies have shown effective managers can account for a 70% difference in engagement levels. However, just as the majority of us claim to be good (or better than average) drivers, most managers presume they are better at engaging their employees …
Many of your team members will be competent in performing their role, but how do you help them develop to take ownership of their position – delivering what they need, when they need to – and putting their own stamp on it? These top tips can help you improve your team members’ feelings of empowerment: …
Personal development discussions are vital for helping individuals to feel valued and to encourage them to stay with an organisation for longer. Conduct personal development discussions on a 1-2-1 basis to understand your team members’ aspirations and goals. Here are some questions you may want to use: What are your career goals? Are there any …
1.Review your feedback at least three times before drawing any conclusions. Initially, it’s tempting to become defensive but after re-reading the feedback several times, you’ll view it more objectively. 2. Don’t automatically zoom in on the lowest scoring questions, which for most companies are normally around pay and benefits, which may be outside your direct …
By encouraging your team to take part and have their say, you’ll benefit from more robust feedback and they’ll feel invested in the feedback process. Prior to WorkBuzz going live Before providing feedback, employees typically have two concerns: Is the survey really confidential? Will the company listen to and act on my feedback? As a …
In 2009, the UK government commissioned The MacLeod Report, one of the largest studies into employee engagement. It found evidence that improving engagement correlates with improving organisational performance. Several research papers have examined how the performance of engaged employees compares with their disengaged colleagues: Engaged employees generate 43% more revenue (Hay Group, 2001) 70% of …
